Join the Urkai family and our urban transporting movement because it feels amazing to help people live happier, healthier and greener lives without even thinking about it.  You will see the gratitude in our customers eyes  when they describe how they have reconnected with their children again via the bakfiets cargo bike, or people who never imagined they could be so comfortable or confident on a bicycle and now cycle daily,  or people who never thought they would bike again because of back pain and are now almost exclusively living by bike and feeling fantastic.

We are always on the lookout for amazing people who share our passion for quality crafted European city bicycles and cargo bikes. Do you have a constant drive to make things better? Do you love to learn and pursue mastery of your domain? Do you love helping people? Do you want to share your love of using a bicycle for urban transportation? Do you like to innovate?

Potential Opportunities 

Customer Service, Technician, Tourism Related, Graphic & Web design, Photography, Videography

Current Openings

Manager Customer Experience FT/PT

Are you someone who loves the European lifestyle? Would you like to share that passion everyday?We’re not your typical bicycle store, and we are setting a new trend in bringing these amazing European bicycles and accessories coast-to-coast in Canada.  We like to have fun and the best part is there is not one lick of spandex in our store as we see our bicycles as the way to get around, so we dress for the destination not the ride.


We are a family run and family friendly business focusing on some of the fastest growing segments of the bicycle industry: city bikes, cargo bikes and electric bicycles.  We are in need of passionate Customer Experience Managers who are motivated to increase sales and continuously optimize the lead generation and sales process. If you love to optimize the customer experience, have a deep drive for improvement, and have excellent organization skills, this could be the opportunity you’ve been waiting for.

You are:

Caring about the needs and experiences of others

Passionate about everything you do

Able to focus on both the big picture and all of the important details

Enjoy helping people and the environment


Organized & Thorough

Ready to fall in love with our bikes

We have both part-time and full-time positions available and you do not need any technical experience. We have a diverse business with a heavy emphasis on marketing so there a lot of areas to grow and learn new skills. There will also be future growth opportunities in senior management positions. And yes, you get a great deal on your own bicycle & accessories.

If this sounds like you, we’d love to talk! Please email your resume in strictest confidence to careers <at>

Pay range from $15 -$20 per hour.

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