"The Bakfiets Cargo bike is a great example of flawless dutch design. This bike is capable of carrying heavy and bulky loads with reassuring stability due to the low centre of gravity and rigid monotube construction."
"We purchased a cargo bike (backfiets long) from Urkai. We are very satisfied customers and enthusiastically recommend Andrew and his team at Urkai. We live in Ottawa, so dealt with Andrew exclusively by email and phone. The customer service was excellent. We asked many questions and always received prompt and helpful replies - even though it was during the busy holiday season. Delivery was quick and professional and Andrew made sure to get us our bike in time for Christmas. After-purchase support has been outstanding too. Andrew has been just as responsive after purchase as he was before."
This is why we love what we do.
I just purchased my second bike from Urkai at 678 Guelph Line. My first bike (which I rode for several years) was stolen a couple of weeks ago. They were super helpful. They built my bike to specifications right away. Luckily everything was in stock so I got exactly the bike I wanted, with all the accessories I had accumulated for my other bike. It's surprising how accustomed you become to having these little bells and whistles. I rode my bike home and LOVED every second of the ride. And of course I got the usual "nice bike!" comments that I was used to getting when riding my first Urkai. Love my bike, love the service!sim.
via our Google Reviews
I have made several smaller purchases through Urkai over the past few years and have been very safisfied with my purchases. I had the opportunity recently to purchase a new-to-me Azor Lux Transport from a local family who have purchased several bikes from Ukraine including the one they were selling. I wasn't sure about the bike and even though I wasn't purchasing a new bike from them the folks at Ukai gave me great feedback about the bike. Between their great service and the recommendations from this family I would definately continue to support Urkai. When I am looking to purchase a new bike I will certainly look to them first although I think I am set for a long time with my new Azor! Thanks Urkai!
Shannon Ableson Toronitz
via our Facebook Reviews
When you first delivered the bakfiets, you mentioned that our lives were going to change. To be honest, I thought you were being a bit dramatic, but you were right! We get extra smiles every day, with frequent shouts of “Nice bike!” and it’s amazing how many people will strike up a conversation because of the bike. Our kids continue to love it and it has expanded our range of “local” parks that we regularly visit. I’ve even transported some small-medium lumber in Home Depot runs. Bike parking spots are always right at the front door, and aside from our vacation road trips we barely even notice the price of gas. The ride is more comfortable than I expected too – so much so that now I find my hybrid bike quite uncomfortable (as in, maybe it’s only faster because it’s uncomfortable) and am starting to eye something more upright like the transport or opafiets… (while my wife just shakes her head at me .
Scott Redmond, Montreal
via our In-Store Testimonials